Vielleicht macht das ja eine Topmarke aus:
https://www.drumforum.org/threads/dw-i’m-disappointed-in-you.216105/
Daraus etwas zitiert:
I’ve been dealing with drums for nearly 50 years , high end drums , and I mean ultra high-end , for nearly 40 of those years. And no one, I mean, no one, boutique or not, drums or cymbals , does customer service as well as DW.
Need a new part , boom done!
Need it free , boom done!
Need to add a drum late in the process , boom done!
Need it with the same serial/collection # , boom done!
Need it with a different finish , boom done!
In fact need 4 different finishes on this kit , boom done!
I want you to send me text’s to my cell phone of the EXACT tree/wood being used FOR THE ENTIRE PROCESS , boom done!
When I leave a message don’t email me back call me back , boom done!
Call me back fast , hours max , boom done!
Answer every and ALL questions , boom done!
I like only a personal experience, real hand conversations, easy to get in touch with at any time, boom done!
Have the owner John call me , boom done!
In fact do whatever it is I’m asking as long as it makes sense , boom done!
Will always find a way , boom done!